Vacancy Detail

Required For Ali & Sons Co. LLC Motors
Job Title Service Advisor - Bodyshop
Job Code 40000585
Reporting To Service Manager
Location Al Ain, UAE
Responsibilities Perform write-up of job card, this will include entering the customer information: name, address, telephone numbers, date and description of customer concerns Coordinate with the Forman to determine the amount of work needed on the vehicle and prepare job card Obtain the customer signature on the job card Make preliminary evaluation whether work will be covered under warranty, customer will pay, etc. Obtain prior repair approval from the customer when required Insurance claim process Bodyshop operations Review customer service history for indication that current repair requests have been noted/repaired previously Advise the customer on the type of service needed for the vehicle Advise the customer on the overall performance of the vehicle Coordinate with Customer Relations Representative (After Sales) for solving customers’ complaints Perform related duties as assigned by Respective Supervisor/ Service Manager
Age Min. 30 & above
Preferred Qualification & Skills Diploma / Degree in automobile engineering or related engineering
Preferred Experience Minimum of four years experience in a similar position.
Contact www.ali-sons.com
Post Date 12/03/2017